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Payment Policies: Accepted Payment Methods: PayPal (preferred), Visa, Mastercard, American Express, Discover, Personal Check, Money Orders/Cashiers Checks. Please note that some items may have more stringent payment methods. Please check item description for specific details.
Payment required within 5 days of purchase. Unconfirmed and unverified payments from PayPal will be refunded and transaction voided unless buyer provides confirmation of identity. Shipping costs are non-refundable. To mail your payment, please send payment made payable to Bundle City, Inc. to the following address: Bundle City, Inc., 747 Crocker Street, Los Angeles, CA 90021 United States. Checks will need to be cleared before items are shipped.
Fees & Sales Tax: A sales tax of 8.25% will be charged for items shipped to California.
Shipping: Shipments will be made to the United States, Canada and the United Kingdom only, using:
Shipping insurance is optional unless required for a specific item. See item description for more details.
We ship items every business day. Shipment will occur as soon as possible, usually within 1 to 2 business days after payment is received and processed.
General Return Policy Summary: You may return new, unopened items sold and fulfilled by BundleCity, Inc. within 7 days of delivery for a full refund or exchange. Items should be returned in their original packaging. Return shipping costs will be the responsibility of the buyer. To receive a refund or exchange of an item, the buyer must first contact BundleCity, Inc. to obtain a Return Authorization. Items must be shipped within 48 hours of receiving a Return Authorization.
For eligible non-defective items showing obvious signs of use, store credit or exchange may be issued if returned within 7 days of delivery (a 15% restocking fee will apply).
In addition to the Return Policy outlined here, be sure to review Product Specific return policies outlined in the “Products Description” section of each product listed for sale. Some products may have more stringent return policies.
Please inspect products immediately upon receipt and notify us of any damage or shortage the same day of delivery. If for any reason you are not satisfied with a purchase beyond damage or shortage, you may return it for a refund or credit within 7 days as follows:
Contacting BundleCity: Please contact us at: Sales@bundlecity.com or call (213) 488-1200 or toll free at (888) 488-2635.
Packing & Sending Your Return Instructions: You can pack and send your return to us in just a few simple steps.
Items that are Not Returnable: BundleCity, Inc. does not accept returns of the following items:
Orders Returned After 7 Days: BundleCity, Inc. will not issue any refunds or exchanges for products returned after 7 days of delivery.
Exchanges: If you received a faulty item and need to exchange it for the same item, please contact us to request a Return Authorization. All exchanges must be made within 7 days of the delivery date of the item. If you would like to exchange an eligible item for a different one, please return the original item (you will be refunded your original purchase price minus delivery charges once we receive the item) and place another order for the item you wish to purchase.
Store Credit: For eligible non-defective items showing obvious signs of use, store credit or exchange may be issued if returned within 7 days of delivery (a 15% restocking fee will apply).